FRANKSTON Council says it will work harder to address the condition of local roads in response to the recently released community satisfaction survey results.
The survey results saw Frankston Council awarded an overall score of 7.0, one percent lower than its result from last year and in line with the metro average.
Frankston Council CEO Phil Cantillon said that decreased satisfaction with the state of local roads needed addressing. “While [the results] are heartening, we’re determined to build on this and keep improving. We know there’s areas to improve including satisfaction related to the condition of sealed roads, down 5 per cent to 6.9 – in part attributable to poor weather – and we’re committed to addressing these issues.”
The mayor Nathan Conroy said the overall outcome of the survey “underscores that Frankston City Council is well run with a responsive and agile leadership determined to build on successive years of increasing community satisfaction.”
“It also highlights our strong governance processes and commitment to listening to residents and incorporating feedback and input in line with community expectations,” he said, “Importantly, the results point to another solid year of service delivery, with the community scoring council highly in the areas of customer service, planning and development, governance and leadership and services and facilities.”
First published in the Frankston Times – 25th July 2023