THE Brotherhood of St. Laurence will take over Frankston Council’s in-home care services for younger people.
In late 2025, Frankston Council confirmed it was slashing many of its in-home support services and transitioning its clients to external providers. Among the services to be affected were clients accessing council’s Home and Community Care Program for Younger People, including assessment services and delivered meals.
Earlier this year, Frankston Council announced that AccessCare would take over as provider for selected Commonwealth Home Support Programme services. Last week, Frankston Council confirmed that the Brotherhood of St. Laurence would take over as the new provider for the Home and Community Care Program for Younger People program, with the transition to take place from 1 July.
Frankston mayor Cr Sue Baker said the decision would “ensure these important services remain strong, sustainable and responsive to community needs, providing confidence for residents and their families for years to come.”
“This transition is about people – making sure those who rely on HACC‑PYP services feel supported, informed and confident as services move to a new provider,” Cr Baker said. “We know these services are an essential part of people’s daily lives – they’re personal, they’re important, and they deserve to be delivered with care. That’s why we’re pleased to see Brotherhood of St. Laurence appointed to provide these essential services for our community.
“This partnership demonstrates a shared commitment to delivering the best possible outcomes for our community.”
In late 2025 Frankston Council announced it was cutting its personal care services, domestic assistance including house cleaning and unescorted shopping, respite care, Home and Community Care Program for Younger People assessment services, meals on wheels and delivered meals for HACC-PYP clients only, home maintenance and modifications including gutter cleaning, flexible service response, and escorted shopping (“Council confirms care cuts” The Times, 4/11/2025).
Council’s HACC‑PYP program is for people aged under 65, and Aboriginal and Torres Strait Islander peoples aged under 50. Services include help with cleaning, personal care, and social support. Brotherhood of St. Laurence director of aged care services Lisa Rollinson said “BSL has a longstanding relationship with Frankston, and we’ll continue to work with council, staff and clients to ensure care continues with minimum disruption.”
“We’re committed to making sure every person is seen, valued and supported in a way that works best for them,” Rollinson said. “Continuity of service will be maintained as part of a smooth and respectful transition that supports clients to remain independent, confident and connected to the community.”
Affected clients will be directly contacted for the transition to the new provider. Questions can be directed to Frankston Council’s community care transition team at (03) 9784 1818 or CommunityCareConnect@frankston.vic.gov.au.
More information on the changes can be found at frankston.vic.gov.au/Community-and-Health
First published in the Frankston Times – 23 June 2026