Assistance line helps


VICTORIA Police say they are “pleased” with the number of Frankston residents who have used the new police assistance line for non-urgent matters.

The line and website for non-urgent matters was launched on 1 July last year. Victoria Police says that between the launch and 30 September, 37 per cent of burglary and break and enter reports in Frankston were made through the service. 24 per cent of local property damage reports were made through the non-urgent service, as well as 35 per cent of theft reports.

Victoria Police inspector Steve Towers said “Victoria Police is pleased with the uptake of the police assistance line and online reporting in the Frankston area.”

“These new services have reduced the amount of time local police spend taking reports on non-urgent crimes, giving them more time to be out in the community doing proactive work,” he said. “Across Victoria, we have seen the community continue to utilise these convenient services with over 500,000 calls received at the police assistance line.”

Reach the police assistance line on 131 444 or online at

First published in the Frankston Times – 17 February 2020

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