South East Water has advised that as of 12:30am 4 August 2025, the tap water at Frankston South is not safe to drink without boiling first.
The advisory is in place because the water pressure in the area has dropped on Sunday 3 August 2025. Low or no water pressure can let dirty water and/or sediment into the water pipes. When water pressure is low, it means the water isn’t flowing strongly through the pipes. Boiling the water kills any contaminants that might be there.
Low water pressure and interruptions to water supply can lead to a build-up of bacteria that can make people sick.
Consumption of unboiled water may lead to diarrhoea, cramps, headaches or other gastro like symptoms.
Infants, children, pregnant women, the elderly and immuno-compromised people are particularly at risk.
If you are live or work within Frankston South, you must boil tap water before drinking.
What you should do:
- Boil water before drinking it, or drink bottled water.
- Boil water for food preparation, cleaning fruit and vegetables, making ice and for preparing baby formula.
- Boil water for brushing teeth.
- To ensure water is safe, you should:
- Heat water until a continuous and rapid stream of air-bubbles is produced from the bottom of a pan or kettle (kettles with automatic shut-off switches are suitable).
- Allow water to cool before use.
- Store water in a clean, closed container for later use.
- Be careful when boiling water to prevent scalding or burns.
- If you are concerned that you may have been affected by contaminated water, contact your doctor or Nurse-on-Call.
- Water contaminated with germs can cause vomiting, diarrhoea and stomach pains. You should visit your local doctor or call Nurse on Call on 1300 60 60 24 if you are experiencing any of these symptoms.
It is safe to use unboiled water for:
- Cleaning dishes – use hot soapy water and let them air dry before using them again or use a dishwasher.
- Washing clothes.
- Showering and bathing in. Young children should be given a sponge bath to avoid them accidentally swallowing the water.
- Garden watering. If you grow fruits and vegetables then they will need to be washed with cooled boiled water before you eat them.
- Drinking water for livestock and pets.
Impacts in your area:
- Low or no water pressure.
- You can source drinking water from 7 Dunstan St, Frankston South.
- Low or no water pressure can let dirty water and/or sediment into the water pipes. Boiling the water kills any contaminants that might be there.
- South East Water is undertaking water testing and investigations, they’ve issued an advisory to make sure the local tap water is safe to drink.